We use cookies on our website. Cookies are used to improve the functionality and use of our internet site, as well as for analytic and advertising purposes. To learn more about cookies, how we use them and how to change your cookie settings find out more hereundefined. By continuing to use this site without changing your settings you consent to our use of cookies.

OK
Close
View Alerts that may impact DHL services View Alerts that may impact DHL services Close

CUSTOMER SERVICE

Please consider that we can only offer support in case you receive a shipment from one of the above organizations or if you are a business customer planning to send frequent international shipments. Private customers can send their international shipments via the local post office.

Please call us if you need immediate assistance.

Customer Service Number

8 495 984 30 85undefined for Moscow

8 800 100 30 85undefined for other Russian cities

Opening Times

Monday - Friday: 9am - 9pm

Saturday: 9am - 9pm

Sunday: 9am - 9pm

Contact DHL Parcel

Do you have an inquiry about DHL Parcel products and services? Our customer service team will be happy to help. Please contact us by phone number below or fill in the form and we will contact you.

Phone number: +7 495 9613393
Working hours: Monday - Friday 9:00 - 18:00

All fields marked with an asterisk (*) are mandatory.

Input your data

Please verify the field

Please verify the field

Please verify the field

Please verify the field

Please verify the marked fields

Please select your country/region.

Please verify the field

What is the nature of your inquiry?

Please describe your enquiry

Consent to the processing of personal data

Please check this box if you wish to consent to the processing of personal data

Review our Consent to the Processing of Personal Data statement.

If you would like to learn more about how DHL uses your personal data, please read our privacy statement.